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Plooi · Own product

A chat forgets.
A canvas remembers.

Plooi turns design methods into cards on a shared canvas. AI does the legwork; the work stays readable and stays yours.

A How Might We card is drawn from Insights and run. · Actual interface, sped up
Role
Product, design and development
Timeframe
2025–ongoing
Context
Own product · method-based AI workflows with human control
Status
Functional alpha · plooi.ai ↗
01 / Starting point

Different work. Same chat box.

In my day-to-day design work I had become a human copy-and-paste machine between AI chats and design tools. A persona, a journey map and an interview guide all came back as the same block of text. It raised a bigger question: how do designers want to work when AI is part of the team? I came up with Plooi, designed its methods and interface, and develop it myself with AI coding agents.

The format stays the same.

Design assistant ONE THREAD
YOU

Turn our regional rail brief into a commuter persona.

AI

Here is a commuter persona based on the brief…

A new task becomes another message. The result is still a block of text in the thread.

The workspace changes with the task.

PERSONA / WORKING ARTEFACT
Sam, frequent commuterRegional rail · illustrative draft
NEEDS

A valid ticket ready when connectivity drops.

FRICTIONS

Unclear updates during a tight transfer.

BEHAVIOUR

Checks the next connection before boarding.

OPEN QUESTION

Which information earns their trust?

Structured fields · Editable claims · Source context

A persona is edited as fields. A journey is read across stages. An interview needs questions you can use in the room.

One brief, three methods: chat-only versus method-shaped. · Illustration
02 / Approach

Make the method the interface.

The canvas was there in the first prototype. What took longer to find was how a method should look and behave on it.

  • Early Plooi prototype in Google AI Studio: Product Idea and Competitors nodes connected on a dotted canvas, a method palette on the left
    The first prototype, a canvas from day one. · Actual interface
  • Method picker listing named design methods over a filled canvas
    Methods as named building blocks. · Actual interface
  • Plooi canvas with connected method cards from a regional rail discovery sprint
    A discovery sprint on one canvas. · Actual interface
  1. Results vanish up the thread.

    Keep the whole project in view.

  2. Every method gets the same text box.

    Give each method its own shape.

  3. Generated text looks finished.

    Show where each claim comes from.

03 / How it works

Every card shows its state, its sources and what changed.

  1. A method runs as a card.

    Before it runs, a card says what it is waiting for. Afterwards it shows a short preview of the result.

    The card says what it needs before it asks for anything.

    Actual interface, sped up

  2. Insights method: patterns, contradictions and opportunities, each with a source label

    Findings keep their sources.

    In Insights, every pattern, contradiction and opportunity carries a label that points to the material behind it.

    A claim you can trace is a claim you can challenge.

    Actual interface

  3. People decide what stays.

    Lock the rows that matter. Before a re-run the card says how many it will keep; afterwards it shows what was kept, added and replaced.

    AI writes the first pass. People decide what survives.

    Actual interface, sped up

  4. Change shows downstream.

    Change the idea and every card after it turns Stale, its wire amber and moving. Until then, no wire moves.

    Motion is saved for work that needs a second look.

    Actual interface, sped up

  5. Nothing runs behind your back.

    A chip counts the out-of-date cards and estimates what re-running them costs. A click selects them and jumps to the first; nothing runs until someone asks.

    The price is on the button before anyone presses it.

    Actual interface

  6. One artefact, three sizes.

    The card stays small on the canvas, the work happens in a side panel, and a full view opens for reading.

    The canvas stays calm while the work gets detailed.

    Actual interface

04 / In use

A rail brief becomes a persona on one canvas.

A discovery sprint for a regional rail ticket app, three and a half minutes shown in 41 seconds. The interview in this example is synthetic: it shows the workflow, not field research. · Actual interface, sped up
05 / What remains

The product works. Now it needs real users.

Functional alpha with a waitlist at plooi.ai ↗. People have offered to test it; there are no usage numbers yet.

  1. 01

    Motion has to mean something.

    Every wire used to move, so none stood out. Now only an out-of-date wire moves.

  2. 02

    A passing test is not proof.

    I now break a safeguard on purpose and check that a test notices.

  3. 03

    Show it to people sooner.

    I designed the canvas around how I work. Next time I would put a rough version in front of a few practitioners first.

References
Publications · Talks · Product docs ↗ · Beyond Chat, the related research →

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