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A roasting tray and a pot on a dark free induction cooktop, seen from above. The touch display sits at the front edge.

Siemens Home Appliances · IXDS

Two appliances went on sale with screens I designed.

From 2015 to early 2017 I designed display interfaces for Siemens home appliances at IXDS, working for BSH. A free induction cooktop and a French-door refrigerator for China made it to market.

Role
Interaction designer · visual design, animation and design specifications
Timeframe
2015–January 2017
Context
IXDS Munich for BSH Hausgeräte · Siemens brand
Status
Cooktop and refrigerator on the market · cooktop: Red Dot Best of the Best 2020

The cooktop on the market · Press photo © BSH Hausgeräte GmbH

01 / Starting point

What is left to design when the behaviour is set?

BSH defined how its appliances work, across all of its brands. Siemens brand design had just set a new look for every Siemens screen. In between, someone had to make each device feel like Siemens and describe it so precisely that software and production could build it. That was our job at IXDS.

The new UI language was flat and reduced, with the white tile as its key element and yellow kept for special functions. It had to work on very different hardware: a large touch display set into the glass of a cooktop, small panels on refrigerator doors, rows of LEDs.

I designed the screens for a free induction cooktop and a French-door refrigerator for the Chinese market. I animated how the cooktop display behaves, developed the refrigerator’s operating concept in 2015 with the IXDS team and wrote the design specifications both products were built from. I worked with Johannes Roth and Frederik Dühsler at IXDS.

  • Cooktopfree induction, touch display · on the market
    • Interaction concept by BSH, brand-neutral
    • Siemens visual design · design specification
    • Usability test with a prototype
    • Animations delivered
    • LED light line spec
  • RefrigeratorFrench door, for China · on the market
    • Operating concept
    • Three value classes
    • Design specification
    • Production data
    • Usability study in China
  • Early prototypesrefrigerator with touch display
    • Click prototypes on the iPad – twelve variants, tap vs. slide
Two products from concept to production. Blue marks my part, grey the work of BSH. · Illustration

02 / Concept to code

The specification was where design became product.

Between an interaction concept and an appliance in a shop lies every state, every colour value and every animation curve. I wrote that detail down, page by page, so that development could build from it directly.

  1. Brief

    Display, glass print, light and sensors

    BSH product team

  2. Interaction concept

    Functions and flows, brand-neutral

    BSH

  3. UI language

    Flat, the white tile, yellow for specials

    Siemens brand design

  4. Visual design

    Every screen in the Siemens look, animated

    IXDS · me

  5. Specification

    Use cases, states, grid, rules, motion

    IXDS · me

  6. Production

    Software and hardware, built from spec and assets

    BSH

4 ⇄ 5 · usability tests → next version

From briefing to production in six steps. The specification is the bridge; blue marks my part. · Illustration
A specification page headed ‘1. EN – Value’: the panel design, a schematic with dimension lines, the LEDs and the touch areas side by side; the designs are blurred
One panel on one page: design, dimensions, LEDs and touch areas. Content blurred. · Original material

The cooktop specification grew to 150 pages and went through 17 versions in 20 months; the refrigerator’s ran to 92 pages. Between versions, usability tests fed back into the visual design.

03 / Cooktop

The display became a map of the cooktop.

On a free induction cooktop, pots can stand anywhere. So the display shows a scaled-down copy of the cooktop: every pot appears as an avatar that moves with it. Tap a pot on the map to focus on it, or simply move the pot to change its power level.

The display mirrors where each pot stands, and in power move the zone a pot stands in sets its level. Abstracted from the design specification. · Reconstruction

BSH’s interaction concept defined these behaviours. My part was their form: the screens in the new Siemens language, the states of every pot avatar, the colours for sensors and warnings, and the animations that connect one view to the next. A map that redraws itself whenever a pot moves only feels calm if each change is shown, not just made.

I animated every transition, from start-up to heating up, boost and moving a pot across the cooktop, for the display and for the cooktop itself. The 15 animations went to development in November 2016.

Hands placing a small pan on a cardboard mock-up of a cooktop, with paper sketches next to it
Cardboard and a real pan: an early mock-up at IXDS. · Original material, image IXDS
Pans and a lid with markers on a dark prototype cooktop; the small display below is blurred
A working prototype with real cookware. Display content blurred. · Original material

How it works

Seven of the behaviours I designed and animated, redrawn from the specification. Where both appear, the cooktop comes first, then its display.

  1. Cooktop · seen from above Touch display 0.01.02.03.04.05.07.05.03.01.00.0 0.01.02.03.04.05.07.05.03.01.00.00boostPower level
    Cooktop · seen from above Touch display 0.01.02.03.04.05.07.05.03.01.00.0 0.01.02.03.04.05.07.05.03.01.00.00boostPower level

    Place it, tap it, slide it.

    A pot appears in white on the map; a tap focuses it, the slider sets its level and it turns blue. Back to 0 switches it off.

    Reconstruction

  2. Touch display · focus mode Power level 7.0 8.0 9.0 boost 7.0 boost 0boost Pan boostPot boost pot boost pan boost

    Past the highest level: boost.

    Slide beyond the top to choose pan or pot boost, or tap the two top segments; the menu stays open for three seconds.

    Reconstruction

  3. Cooktop · seen from above Touch display 1.53.05.07.09.0 7.05.03.05.07.09.0 1.51.5 3.03.0 5.05.0 7.07.0 9.09.0 Power levelCooking sensorFrying sensorFree control
    Cooktop · seen from above Touch display 1.53.05.07.09.0 7.05.03.05.07.09.0 1.51.5 3.03.0 5.05.0 7.07.0 9.09.0 Power levelCooking sensorFrying sensorFree control

    Free control.

    Five zones from back to front. Slide the pot and its level follows; arrows show where it can still go.

    Reconstruction

  4. Cooktop · seen from above Touch display 3.0 5.006:12 0.0 5.006:12 Transfer the settings?TransferCancel
    Cooktop · seen from above Touch display 3.0 5.006:12 0.0 5.006:12 Transfer the settings?TransferCancel

    The settings travel with the pot.

    Move a pot far and the display asks whether its level and timer should come along. Without an answer, nothing changes.

    Reconstruction

  5. Cooktop · seen from above Touch display frying sensors Frying sensor200°thin fried foods like frozen pies, escalopes, vegetables Cooking sensorPlease make sure that a wireless cookingsensor is attached to this pot and switch it on. Cooking sensor100°Boiling
    Cooktop · seen from above Touch display frying sensors Frying sensor200°thin fried foods like frozen pies, escalopes, vegetables Cooking sensorPlease make sure that a wireless cookingsensor is attached to this pot and switch it on. Cooking sensor100°Boiling

    Let the cooktop watch the temperature.

    The frying sensor works at two fixed spots, the cooking sensor is a wireless probe on the pot. Sensor modes show in yellow.

    Reconstruction

  6. Touch display · map mode 5.0 00:00 00:01 00:02 00:03 00:04 00:05 00:06 00:07 00:08 00:09 00:10 00:11 7.0 02:30 01:40 00:50 00:03 00:02 00:01 00:00 Switch-off timer00:3001:0001:3002:0002:30min : sec · 30-second steps in the first five minutes+Start

    Timers that belong to a pot.

    A count-up timer on the avatar, a switch-off timer in 30-second steps, and an alarm that a tap ends.

    Reconstruction

  7. Cooktop · two light lines in the glass

    Active Light.

    Two bars of 15 LEDs in the glass echo the display: start-up, a pot placed, focus, pause and residual heat. Blue stands for a power level, yellow for the sensors, white for a pot placed but not heating, red for a warning.

    Reconstruction

A frying pan slid across the dark glass of the cooktop, shown in three overlapping positions; a blue light line glows along the edge The empty cooktop in a dark kitchen island, with thin blue light lines in the glass and the display at the front
The cooktop on the market: a pan slid across the glass, and the light lines in the glass. · Actual interface, press photos © BSH Hausgeräte GmbH

04 / Refrigerator

One operating logic across three value classes.

A French-door refrigerator for the Chinese market, with four to five compartments, came in three value classes. In 2015 I developed its operating concept with the IXDS team: one interaction logic, from a single control panel on the main door to a display on every compartment, with light that reacts when someone approaches.

  1. Value

    One panel on the main door fridge and freezer temperature

  2. Added value

    Main door: every compartment – plus a display on the fresh drawer

  3. Premium

    A display with sliders on each compartment, woken by proximity

Value · Added valueSame control concept

Plus and minus next to seven-segment digits; the panel wakes when you touch it or open a door. The two classes differ only in the first compartment indicator.

PremiumPlus proximity and light

A sensor wakes the displays and notices a door left open – the handle lights pulse.

Value, added value, premium: more controls with each class, the same logic in all of them. Abstracted from the design specification. · Illustration

The value model has one panel for fridge and freezer temperatures. Added value puts controls on every compartment and a display on the fresh drawer. Premium adds a display with sliders for each compartment and a proximity sensor. Whatever the class, a touch wakes the panel, a press selects a temperature and plus and minus appear only then.

After the concept I designed the screens and wrote the specification, through to the layouts of displays, LEDs and circuit boards and the production data for the electronics. In September 2016 a usability study in Beijing and Guangzhou tested the concept with people.

Close-up of a dark refrigerator door with a narrow vertical display showing temperatures, next to the Siemens logo
The display on the main door, on the market. · Actual interface, press photo © BSH Hausgeräte GmbH
Refrigerator · value class Door panel FridgeFreezer-18°4°3°2°super · eco · vacation · lock −+
Refrigerator · value class Door panel FridgeFreezer-18°4°3°2°super · eco · vacation · lock −+
  1. Stand-by: only a small light

    The displays are off.

  2. Touch it or open any door

    All displays switch on; the stand-by light dims to 30 %.

  3. Press a temperature – plus and minus appear

    The selected compartment is highlighted.

  4. Tap again or wait 18 seconds – done

    With all doors closed the panel returns to stand-by after 30 seconds.

Wake it, press it, adjust it. From standby a touch or an opened door wakes the panel; press a temperature and plus and minus appear. · Reconstruction
  1. Stand-by: only small lights

    Displays and handle lights are off.

  2. Someone comes closer – the fridge wakes up

    A proximity sensor turns on handle lights and displays.

  3. Door open: the handle light dims

    Down to about half, while the inside is lit.

  4. Walk away with the door open – the handles pulse

    The sensor notices nobody is there any more.

Light that notices you. Approaching wakes the handles and displays, an open door dims them to about half, and if you walk away with the door open the handles pulse. · Reconstruction
The open fresh drawer of a black refrigerator with vegetables and meat, its own small display on the front edge
The fresh drawer with its own display. · Actual interface, press photo © BSH Hausgeräte GmbH
Rendering of a white refrigerator with a person walking past it in a bright room; displays blurred
Door left open: a rendering of the alarm. Display content blurred. · Concept visualisation
A hand holding a ruler against a display on a green circuit board; the display content is blurred
From screen to circuit board: checking a display on the electronics prototype. Content blurred. · Original material

05 / Prototypes

Some questions were answered by tapping, not writing.

At the start, in February 2015, I built clickable prototypes for a refrigerator with a full touch display, twelve variants of rising complexity, to compare tapping and sliding on an iPad. The products themselves were tested on prototypes too. BSH had users try a working cooktop prototype in 2015, and people in China tried the refrigerator’s screens on tablets.

  • Paper sketches, pixelated, around a grey cardboard panel with a black display cut-out; a laptop at the edge
    Flow sketches next to a cardboard panel. · Original material, image IXDS
  • A finger touching a small display window cut into a white cardboard panel; the screen content is pixelated
    A display in cardboard, tried by hand. · Original material, image IXDS
  • A slide on a screen with a French-door refrigerator drawn in lines and its control zones outlined in blue; the text around it is blurred
    A page of the refrigerator concept, as presented. · Original material, blurred

06 / What remains

A specification is design work, too.

red dot winner 2020, best of the best

The free induction cooktop and the refrigerator for China went on sale with the screens I designed. The cooktop won the Red Dot: Best of the Best 2020 ↗; the award went to BSH’s in-house design team.

A black French-door refrigerator with three drawers on a dark stage, its doors lit by thin blue light lines
The refrigerator on the market. · Actual interface, press photo © BSH Hausgeräte GmbH

Reflection

Writing specifications that development could build from directly showed me how much care it takes to get from a concept to a finished product. What I would do differently: treat the specification as a product of its own from day one, with a structure built for change.

Team
Dominik Witzke, Johannes Roth, Frederik Dühsler and others at IXDS
Client
BSH Hausgeräte GmbH · Siemens home appliances
Interaction concepts
BSH · UI language: Siemens brand design
Images
Press photos © BSH Hausgeräte GmbH · Cardboard mock-up: IXDS · Graphics: Dominik Witzke
References
Red Dot: Best of the Best 2020, iQ700 induction hob with activeLight ↗

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